Empowering People to be Ambassadors of their Own Health Since 1997.


Resources and Links

The information contained in this Resource Directory is intended as reference material only. The Caring Ambassadors  Program makes no representation nor implies endorsement of any product or service, nor does it accept any responsibility for any claims made by any resources listed.

Patient Assistance Programs

The American Cancer Society (ACS) offers programs that help cancer patients, family members, and friends cope with the treatment decisions and emotional challenges they face.

Telephone: 1-800-492-0329

Internet site:

The Brain Tumor Society is a national nonprofit agency that provides information about brain tumors and related conditions for patients and their families. Financial assistance is given through the agency’s BTS CARES Financial Assistance Program. This program provides supplementary financial assistance to individuals experiencing financial need. This program covers specific nonmedical costs related to a primary brain tumor diagnosis. Direct medical expenses are not covered.

Telephone: 1-800-770-8287

Internet site:

CancerCare is a national nonprofit agency that offers free support, information, financial assistance, and practical help to people with cancer and their loved ones. Financial assistance is given in the form of limited grants for certain treatment expenses.

Telephone: 800-813-4673

Chronic Disease Fund (CDF) The Chronic Disease Fund is an independent 501(c)(3) non-profit charitable organization that helps underinsured patients with chronic disease, cancers or life-altering conditions obtain the expensive medications they need.

Telephone: (972) 712-0201

Internet site:

The Healthwell Foundation The HealthWell Foundation® is a non-profit, charitable organization that helps individuals afford prescription medications they are taking for specific illnesses. The Foundation provides financial assistance to eligible patients to cover certain out-of-pocket health care costs.

Telephone: 800-675-8416

Internet site:

Imerman Angels Imerman Angels is a one-on-on cancer support service that partners a person fighting cancer (“fighter”) with someone who’s beaten the same type of cancer (“survivor”).

Internet site:

National Cancer Institute (NCI) Financial Assistance and Other Resources for People With Cancer Listing of Government agencies, organizations, and programs that are designed to provide assistance for cancer patients and their families.

Internet site:

Partnership for Prescription Assistance The Partnership for Prescription Assistance brings together America’s pharmaceutical companies, doctors, other health care providers, patient advocacy organizations and community groups to help qualifying patients who lack prescription coverage get the medicines they need through the public or private program that’s right for them. Many will get them free or nearly free.

Telephone: 1-888-477-2669

Internet site:  

Patient Access Network Foundation (PAN) Patient Access Network (PAN) Foundation is an independent, not-for-profit established in 2004, dedicated to assisting patients who cannot afford the out-of-pocket costs associated with their treatment needs. With 20 disease-specific funds, PAN assists the underinsured in accessing health care treatments.

Telephone: 866-316-PANF (7263)

Internet site:

Patient Advocate Foundation Patient Advocate Foundation is a national non-profit organization that seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability relative to their diagnosis of life threatening or debilitating diseases.

Telephone: 1-800-532-5274

Internet site:

Pharmaceutical Company Patient Assistance Programs

Some pharmaceutical companies offer prescription drug programs to make specific drugs available to people who could not otherwise afford them. Generally, your doctor must apply to these programs on your behalf. However, you can call and obtain the applications and information to help speed the process. Eligibility requirements and program operations vary greatly from one program to another.


Following are listings of pharmaceutical company patient assistance programs for some of the drugs commonly used by people with lung cancer.

Amgen, Inc. – Amgen’s patient assistance programs are a continuum of services designed to provide access through free goods and other support services to qualifying uninsured and under-insured patients. In addition, Amgen makes donations to third-party co-pay assistance foundations. To enroll, please call the appropriate hotline number listed below or learn more about available programs by choosing a product from the menu below.

Telephone: 1-800-272-9376

Internet site:

Bayer CorporationThe Bayer Healthcare Pharmaceuticals patient assistance program offers free medication to people who otherwise cannot afford their medications. Patients must meet financial and other program specific criteria to be eligible for assistance. To find out how to apply for medication assistance register for free at

Bristol-Myers Squibb Company – The Bristol-Myers Squibb Patient Assistance Foundation, Inc. is a non-profit organization. The Foundation was established in 1998 to provide temporary assistance to qualifying patients with a financial hardship who generally have no private prescription drug insurance and are not enrolled in a prescription drug coverage plan through Medicaid or any other federal, state or local health program.

Telephone: 1-800-736-0003

Interent site:

Internet site:

Celgene Patient Support- Celgene Patient Support® provides free and personalized assistance for patients’ access and reimbursement needs.

Telephone: 800-931-8631


Eli Lilly and Company, Lilly Oncology – For Gemzar® and Alimta®, Lilly provides assistance with obtaining reimbursement. If patients do not have insurance and are unable to obtain other financial assistance, they may be eligible to obtain Lilly oncology products through our patient assistance program. For information about obtaining reimbursement assistance and patient assistance, visit the Gemzar or Alimta websites.



Genentech, Inc. – Genentech Access Solutions helps patients access their medicines and explore possible solutions to coverage or reimbursement issues. For patients and their health care providers, Genentech Access Solutions provides: coverage and reimbursement, patient assistance, and informational resources. Call (866) 4 ACCESS / (866) 422-2377 between the hours of 6 a.m. and 5 p.m. PST Monday through Friday or 24/7 through our website

GlaxoSmithKline (GSK) – “GSK For You” features information on patient assistance programs from other resources, too. Please browse our site to see if you may be eligible to save on your prescription drugs. GSK is here to assist you with your prescription drug coverage needs.

Telephone: 1-888-825-5249

Internet site:

MedImmune, Inc. – The MedImmune, Inc. patient assistance program offers free medication to people who otherwise cannot afford their medications. Patients must meet financial and other program specific criteria to be eligible for assistance. To find out how to apply for medication assistance from the MedImmune, Inc., register at

Merck Patient Assistance Program – Sometimes, affording prescription medicines can be difficult. That’s why at Merck, we have created the Patient Assistance Program—to keep affordable medicines within your reach. This private and confidential program provides medicine free of charge to eligible individuals, primarily the uninsured who, without our assistance, could not afford needed Merck medicines.

Telephone: 1-800-727-5400

Internet site:

Novartis Pharmaceuticals –Novartis Oncology Reimbursement Program PAP Enrollment – Novartis is committed to providing access to our medications for those most in need through the Novartis Pharmaceuticals Corporation’s Patient Assistance Program (PAP). PAP provides assistance to patients experiencing financial hardship who have no third party insurance coverage for their medicines.

Telephone: 1-800-277-2254

Internet site:

Ortho Biotech Products – The OrthoBiotech Products patient assistance program offers free medication to people who otherwise cannot afford their medications. Patients must meet financial and other program specific criteria to be eligible for assistance. To find out how to apply for medication assistance from the OrthoBiotech Products register at

Pharmacia Corporation – TreatFirst is a reimbursement counseling and patient assistance program for Pharmacia Corporation’s single-source oncology and supportive care therapy products. The program is designed to provide reimbursement support and assist patients who are financially needy, receiving outpatient care in the US by a US physician.

Telephone: 1-877-744-5675

Internet site:

Purdue Pharma – The Purdue Pharma patient assistance program offers free medication to people who otherwise cannot afford their medications. Patients must meet financial and other program specific criteria to be eligible for assistance. To find out how to apply for medication assistance from the Purdue Pharma patient assistance program, at

Sanofi-aventis – The sanofi-aventis patient assistance program offers free medication to people who otherwise cannot afford their medications. Patients must meet financial and other program specific criteria to be eligible for assistance. To find out how to apply for medication assistance from the sanofi-aventis patient assistance program, register for free at

Consumer Government Resources

Americans with Disabilities Act Information Line
Phone: 800-514-0301 (voice) or 800-514-0383 (TDD)

Centers for Disease Control and Prevention

Internet address:

Consumer Health Information Research

Phone: 816-228-4595

Department of Justice

Internet address:

Equal Employment Opportunity Commission

For questions:
Phone: 800-669-4000 (voice) or 800-669-6820 (TDD)
To request documents:
Phone: 800-669-3362 (voice) or 800-800-3302 (TDD)

Food and Drug Administration (FDA)

Office of Special Health Issues
Parklawn Building, HF-12
5600 Fishers Lane
Rockville, MD
Phone: 800-FDA-1088
Internet address:
Contact the FDA to report side effects or other problems with drug treatment.

Food and Drug Administration (FDA), Single Patient Investigational New Drug Program

Patients who are not eligible for a clinical trial and who are in an immediate medical crisis may be able to receive drugs that are not yet FDA-approved. Your doctor would have to apply to the FDA for permission to use the drug, an approval known as a Single Patient IND for Compassionate or Emergency Use. Contact information appears below. The FDA usually responds to an application within 24 to 48 hours.

Telephone: CDER Oncology Drug Products (most cancer drugs): 301-594-2473

CBER Oncology Branch (for biologicals): 301-827-5093

Internet site:

Food and Nutrition Information Center

National Agricultural Library/USDA
10301 Baltimore Avenue, Room 304
Beltsville, MD 20705-2351
Internet address:
This site provides a dietary supplement resource list.

Medicare – Equipment and Supplies Program

Medicare contract suppliers or by calling 1-800-MEDICARE (1-800-633-4227).

National Center for Complementary and Alternative Medicine Clearinghouse
Phone: 888-644-6226
Internet address:
You can request free information either on-line or by phone.

National Council Against Health Fraud

Phone: 909-824-4690

National Digestive Diseases Info Clearinghouse

Phone: 301-654-3810
Internet address:
You can request free information either on-line or by phone.

National Foundation for Infectious Diseases

Phone: 301-656-0003
Internet address:

National Institutes of Health

Phone: 301-496-1776
Internet address:

National Library of Medicine

Internet address:

Social Security Disability Line

Phone: 800-772-1213

U.S. Department of Health and Human Services

Internet address:

Resources for Kids

CancerCare for Kids®


Children and teens who are affected by cancer have special needs and concerns. That’s why CancerCare has a special program called CancerCare for Kids®. It’s all part of the free, professional services CancerCare provides, but focused on the particular needs of children and parents.

Camp Kesam


Since 2000, Camp Kesem has given children affected by a parent’s cancer the opportunity to just be kids. The ever-expanding Kesem community engages in camp activities like sports, arts and crafts, and drama to give campers a fun-filled week.

Children’s Treehouse Foundation


It’s a given. Cancer affects the entire family. Yet in too many situations, the undeniable psychosocial impact on the children whose parent has cancer goes unattended.

Cancer Hope Network

Telephone: 877-HOPENET (877-467-3638) or 908-879-4039


Cancer Hope Network is a nonprofit organization that offers one-on-one support for people living with cancer and their families by matching those seeking support with trained volunteers who been through similar experiences.

Cancer Support Community

Telephone: 888-793-WELL (888-793-9355) or 513-421-7111


The Cancer Support Community is an international non-profit dedicated to providing support, education and hope to people affected by cancer. Likely the largest employer of psychosocial oncology mental health professionals in the United States, CSC offers a menu of personalized services and education for all people affected by cancer.

State Medicaid Programs


Welcome to the Alabama Medicaid Agency! Medicaid is a state/federal program that pays for medical and long-term care services for low-income pregnant women, children, certain people on Medicare, individuals with disabilities and nursing home residents. These individuals must meet certain income and other requirements.


Medicaid, an entitlement program created by the federal government, is the primary public program for financing basic health and long-term care services for low-income Alaskans. It is funded fifty percent by federal funds and fifty percent by State general funds. The program focuses on coverage for low-income children, pregnant women, families, the elderly, blind and the permanently disabled. The federal government establishes guidelines that requires the state to cover specific categories of people and types of benefits. It is, however, the legislature’s responsibility to determine which services are to be covered, the qualifying standards and the categories of people who will be eligible for benefits under the Medicaid program. Within these guidelines and constraints, the Department of Health Services has considerable flexibility in establishing financial eligibility criteria, benefit packages and payment policies.


Welcome to Arizona Health Care Cost Containment System (AHCCCS). Arizona Health Care Cost Containment System (AHCCCS) is Arizona’s Medicaid agency that offers health care programs to serve Arizona residents. Individuals must meet certain income and other requirements to obtain services.


Medicaid is a program that helps pay for medically necessary medical services for needy and low-income persons. It uses state and federal government money. The Department of Human Services (DHS) runs the Medicaid program in Arkansas. Medicaid and Medicare are different programs. Medicare is federal health insurance. It pays for medical services for aged and disabled persons.


What is Medi-Cal? Medi-Cal is California’s Medicaid health care program. This program pays for a variety of medical services for children and adults with limited income and resources. Medi-Cal is supported by federal and state taxes.


Colorado Medicaid is public health insurance for families, children, pregnant women, persons who are blind or persons with disabilities and the elderly for Colorado residents.


The Medicaid program provides for remedial, preventive, and long term medical care for income eligible aged, blind or disabled individuals, and families with children. Payment is made directly to health care providers, by the department, for services delivered to eligible individuals. The program complies with federal Medicaid law (Title XIX of the Social Security Act) and regulations in order to receive 50% reimbursement from the federal government.


Medicaid furnishes medical assistance to eligible low-income families and to eligible aged, blind and/or disabled people whose income is insufficient to meet the cost of necessary medical services. Medicaid pays for: doctor visits, hospital care, labs, prescription drugs, transportation, routine shots for children, mental health and substance abuse services.


Medicaid provides Medical coverage to low income individuals and families. The state and federal government share the costs of the Medicaid program. Medicaid services in Florida are administered by the Agency for Health Care Administration.


As the largest division in Community Health, Medicaid Division administers the Medicaid program, which provides health care for children, pregnant women, and people who are aging, blind and disabled.


Medicare is our Nation’s basic health insurance program for people 65 and older, regardless of their income, who qualify for Social Security benefits, and for some people under 65 who are disabled.


Medicaid has different programs available that provide health coverage for: Children under age 19; Parents or other related adults with children under age 19; Pregnant women; Women diagnosed with breast or cervical cancer or pre-cancer; People aged 65 or older; People who are blind or disabled (using Social Security criteria).


Welcome to the Web site for Healthcare and Family Services, the state agency dedicated to improving the lives of Illinois families through healthcare coverage and child support services. Our mission is to empower Illinois residents to lead healthier and more independent lives by providing adequate access to healthcare coverage at a reasonable cost, and by establishing and enforcing child support obligations. We are proud to make a positive difference in the lives of Illinoisans.


Welcome to Indiana Medicaid. On this site, you can learn about the different Medicaid programs and how to apply. Check out our Eligibility Guide to learn about eligibility for certain programs and see if you may qualify. Current Members can learn about your rights and responsibilities and how to access services. Check out the Member Rights and Responsibilities for critical member information.


Iowa Medicaid Enterprise (IME) is the division of the Iowa Department of Human Services that administers the Medicaid program. This website will inform you about the IME, Provider resources and Member resources.


The Department of Health Care Finance (DHCF) is responsible for purchasing health services for children, pregnant women, people with disabilities, the aged, and the elderly through the Medicaid program, the Children’s Health Insurance Program (CHIP), and the state-funded MediKan program.


Kentucky Medicaid Member Information Page: This is the Kentucky Medicaid Member Information page. Listed below are some frequently asked questions and information regarding member services.


Medicaid is the state’s health coverage program for low-income residents who meet certain eligibility qualifications.


Office of MaineCare Services. The Office of MaineCare Services (OMS) oversees: MaineCare (also known as Medicaid); Maine RX Plus; Drugs for the Elderly and Disabled. MaineCare Services coordinates the programs and benefits, assures that they operate under consistent policy in keeping with the Department’s goals and Federal mandates, and ensures that they are administered effectively and efficiently.


Welcome to Maryland Medical Programs, the State of Maryland’s health information resource. Brought to you be the Department of Health and Mental Hygiene (DHMH).


What is MassHealth? MassHealth is a public health insurance program for eligible low and medium-income residents of Massachusetts. MassHealth is the name used in Massachusetts for Medicaid and the Children’s Health Insurance Program (CHIP), combined in one program.


The Plan covers Michigan’s agreement with the federal government for: beneficiary eligibility; covered services; and, reimbursement for medical services under the program.


Medical Assistance (MA) is the largest of Minnesota’s publicly funded health care programs. It provided coverage for a monthly average of 733,000 low-income people in state fiscal year 2012. Three-fourths of those were children and families, pregnant women and adults without children. The others were people 65 or older and people who have disabilities. Most enrollees get their health care through health plans. The rest get care on a fee-for-service basis, with providers billing the state directly for services provided. MA is Minnesota’s Medicaid program, funded with state and federal funds. The Minnesota Department of Human Services oversees the program statewide.


Medicaid is a national health care program.  It helps pay for medical services for low-income people.  For those eligible for full Medicaid services, Medicaid is paid to providers of health care.  Providers are doctors, hospitals and pharmacists who accept Medicaid.


MO HealthNet coverage is automatically available to all recipients of MO HealthNet, Nursing Care, Home and Community-based Services, Supplemental Aid to the Blind, Blind Pension, and Adult Supplemental Payments. The purpose of the MO HealthNet program is to provide medical services to persons who meet certain eligibility requirements as determined by FSD. The goals of the MO HealthNet program are to promote good health, to prevent illness and premature death, to correct or limit disability, to treat illness, and to provide rehabilitation to persons with disabilities. Eligible persons receive a “MO HealthNet Identification Card” or a letter from the local FSD office.


Montana Medicaid is health care coverage for some low-income adults. Medicaid is run by DPHHS (the Montana Department of Public Health and Human Services).

Healthy Montana Kids Plus (HMK Plus) used to be called children’s Medicaid, before October 1, 2009. HMK Plus is health care coverage for low-income children in Montana and is also run by DPHHS. All medically necessary services are provided to children covered by HMK Plus.


Nebraska Medicaid covers many medically necessary services from health providers who participate in the Nebraska Medicaid program. Some preventive services, such as well child check-ups and childhood vaccines, are also covered.


The Division of Health Care Financing and Policy (DHCFP) works in partnership with the Centers for Medicare & Medicaid Services to assist in providing quality medical care for eligible individuals and families with low incomes and limited resources. The medical programs are known as Medicaid and Nevada Check Up.

New Hampshire

NH Medicaid is a federal and state funded health care program that serves a wide range of needy individuals and families who meet certain eligibility requirements. The program works to ensure that eligible adults and children have access to needed health care services by enrolling and paying providers to deliver covered services to eligible recipients.

New Jersey

Medicaid provides health insurance to parents/caretakers and dependent children, pregnant women, and people who are aged, blind or disabled. These programs pay for hospital services, doctor visits, prescriptions, nursing home care and other healthcare needs, depending on what program a person is eligible for.

New Mexico

Medicaid is a partnership between each state and the federal government to provide low cost or no cost medical care to those who need it most. Eligibility for all Medicaid programs is based on citizenship, residency, income and other factors (such as resource levels, medical factors and sometimes, an individual’s current health insurance coverage status). Income eligibility for all Medicaid programs is based on a percentage of the Federal Poverty Level (FPL).

New York

Medicaid is a program for New Yorkers who can’t afford to pay for medical care.

North Carolina

Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. Medicaid serves low-income parents, children, seniors, and people with disabilities. Medicaid is a little different, depending on who you are and your situation.

North Dakota

Medicaid was authorized in 1966 for the purpose of providing an effective base upon which to provide comprehensive and uniform medical services that enable persons previously limited by their circumstances to receive needed medical care. It is within this broad concept that the Medicaid Program in North Dakota participates with the medical community in attempting to strengthen existing medical services in the state.

Funding is shared by federal and state governments, with eligibility determined at the county level.

Medicaid pays for health services for qualifying families with children, and people who are pregnant, elderly, or disabled. Over 60,000 people in North Dakota are receiving this important health coverage.



SoonerCare, Oklahoma’s Medicaid program, provides health care to children under the age of 19, adults with children under the age of 18, pregnant women and people who are older than 65 or have blindness or another disability.


Medicaid provides health care insurance for low-income residents through a federal and state partnership. Federal regulations provide a framework for each state to build a unique Medicaid program or State Medicaid Plan.


Medical Assistance, also known as Medicaid, and sometimes referred to as MA, pays for health care services for eligible  individuals

Rhode Island

The Rhode Island Medical Assistance Program, also known as “”Medicaid”” is a federal- and state-funded program that pays for medical and health related services for eligible Rhode Islanders.

South Carolina

Medicaid is South Carolina’s aid program by which the federal and state governments share the cost of providing medical care for needy persons who have low income.

South Dakota

The Department of Social Services’ Division of Economic Assistance is responsible for administering the Medicaid and Children’s Health Insurance (CHIP) Programs to help low income individuals, families and children.


The Medicaid program provides medical benefits to eligible individuals who may have no medical insurance or inadequate medical insurance. Medicaid became law in 1965 as a jointly funded cooperative between the federal and state governments to assist states in providing adequate medical care to eligible individuals. Although the Federal government establishes general guidelines for the program, the Medicaid program requirements are established by each State. Whether or not a person is eligible for Medicaid will depend on the State where he or she lives.

In 1994 the State of Tennessee implemented a new health care reform plan called TennCare. TennCare extended coverage to the Medicaid population and coverage to individuals who were determined to be uninsured or uninsurable, using a system of Managed Care Organizations (MCO). Since April 29, 2005, enrollment to the TennCare uninsured/uninsurable program was closed to new applicants. Children under age 19 who were already enrolled in the TennCare program and who have maintained eligibility and children under age 19 who lose Medicaid eligibility may receive coverage through the TennCare uninsured/uninsurable program.


The State Plan is the officially recognized document describing the nature and scope of the State of Texas Medicaid program. As required under Section 1902 of the Social Security Act, the plan was developed by our state and approved by the U.S. Department of Health and Human Services. Essentially, the plan is our state’s agreement that it will conform to the requirements of the Social Security Act and the official issuances of the U.S. Department of Health and Human Services.


The Utah Medicaid program pays medical bills for people who qualify for a category of Medicaid; who have low income or cannot afford the cost of health care; who have resources (assets) under the federal limit for the category of Medicaid.


Medicaid in Vermont

Medicaid provides low-cost or free coverage for low-income children, young adults under age 21, parents, pregnant women, caretaker relatives, people who are blind or disabled and those age 65 or older.


Welcome to the Department of Medical Assistance Services’ (DMAS) homepage. DMAS is the agency that administers Medicaid and the State Children’s Health Insurance Program (CHIP) in Virginia. The CHIP program in Virginia is called Family Access to Medical Insurance Security (FAMIS). Our mission at DMAS is to provide a system of high quality and cost effective health care services to qualifying Virginians and their families.


Washington State has a number of programs dedicated to providing health care coverage for low income residents. The largest single source for this coverage is Medicaid, which offers complete major medical coverage.  There are also other programs that offer more limited benefits. Services are available through managed care or fee-for-service.

West Virginia

Medicaid State Plan Under Title XIX of the Social Security Act Medical Assistance Program.  The West Virginia Medicaid State Plan is a comprehensive written document that describes the nature and scope of the Medicaid program. It outlines current Medicaid eligibility standards, policies, and reimbursement methodologies to ensure the state program receives matching federal funds under Title XIX of the Social Security Act. This State Plan outlines how the Medicaid program is implemented in West Virginia.


Wisconsin’s ForwardHealth Medicaid plans for Elderly, Blind or Disabled provide health care for those who are: Age 65 or older, blind or disabled, With family income at or below the monthly program limit, and Who are United States citizens or legal immigrants. The Medicaid plan you are enrolled in depends on your income, assets, and type of care you need.


Medicaid is a joint federal and state government program that pays for medical care for some low income and medically needy individuals and families.

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